Privacy Policy
🔒 Our privacy commitment: Payroll Prime has never sold your information to someone else for advertising, or made money by showing you other people's ads, and we never will. This has been our approach since our founding, and we remain committed to it.
Part I — Information Payroll Prime Collects and Controls
What We Collect
We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy something from us. We store your name and contact information, but we don't store credit card numbers (except with your permission and in one of our secured payment gateways).
When you visit one of our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.
Information Received Indirectly
Sometimes we receive information indirectly. If you ask about our products through one of our referral programs or reselling partners, or sign in to one of our products through an authentication service provider like LinkedIn or Google, they'll pass on your contact information to us. We'll use that information to complete the request that you made.
If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we'll have access to your interactions and profile information. We'll still have that information even if you later remove it from the social media site.
What We Do With Your Information
We use your information to:
- Provide the services you've requested
- Create and maintain your accounts
- Keep an eye out for unauthorised activity on your accounts
- Communicate with you about products, customer support, and policy updates
- Analyse information to understand user needs and improve our services
We're required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you've requested.
Your Choices
You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We completely disable non-essential and intrusive third-party cookies from all Payroll Prime websites and products.
Who Can Access Your Data
We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars, and reselling partners), they must have appropriate security measures and a valid reason for using your information, typically to serve you.
Your Rights
The European Economic Area (EEA) provides certain rights to data subjects (including access, rectification, erasure, restriction of processing, data portability, and the right to object and to complain). Payroll Prime undertakes to provide you the same rights no matter where you choose to live, including users in India.
Data Retention
We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymise, or isolate your information, whichever is appropriate.
Part II — Information That Payroll Prime Processes on Your Behalf
Service Data
If you handle other people's data using Payroll Prime apps, such as information about your customers or employees, you are entrusting that data to us for processing. The data you entrust to us for processing is called service data.
You own your service data. We protect it, limit access to it, and only process it according to your instructions. You may access it, share it through third-party integrations, and request that we export or delete it.
🔒 We hold the data in your account as long as you choose to use Payroll Prime Services. After you terminate your account, your data will be automatically deleted from our active database within 30 days, and from backups within 6 months.
Data Isolation
All service data is strictly isolated per tenant (company). Your employees' payroll data, attendance records, and salary structures are never shared with or visible to any other Payroll Prime customer. Our multi-tenant architecture enforces complete logical separation at the database level.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We do not use advertising cookies or sell browsing data to third parties.
Security
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. All payment transactions are processed through Razorpay using 256-bit SSL encryption.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and by sending email to your registered address at least 30 days before the effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: legal@payrollprime.com
For disputes, jurisdiction is the Courts of Chennai, India.
This policy covers every Payroll Prime website that links here, and all of the products and services contained on those websites.